bh998 Terms and Conditions

1 General Provisions

bh998 is an online gaming and betting platform operated for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between bh998 ("Platform", "we", "us") and the registered user ("you", "member").

1.1 Scope of Application

These terms apply to the bh998 website, mobile application, and all related services. By accessing the platform or using any of its services, you are bound by these terms.

1.2 Supplementary Policies

In addition to these terms, our Privacy Policy and Responsible Gaming Policy also apply. Those policies are considered an integral part of these terms.

2 Account Registration

To use bh998 services, you must create a personal account. You are required to provide accurate and complete information at the time of registration.

2.1 Registration Requirements

• You must provide your real name, a valid mobile number, and an active email address.
• Each user may create only one account — multiple accounts are prohibited.
• The account is for personal use only and may not be operated on behalf of a third party.
• We reserve the right to immediately close any account where false information has been provided during registration.

2.2 Identity Verification (KYC)

bh998 may at any time request documents to verify your identity, proof of address, or payment method. Deposits, withdrawals, or other features may be restricted until verification is complete.

3 Age Verification and Eligibility

bh998 is open only to individuals who are 21 years of age or older. Creating an account or using the platform by minors is strictly prohibited.

3.1 Other Eligibility Requirements

• You must be of sound mind and capable of making your own decisions.
• There must be no legal restriction on using online gaming in your area.
• Individuals on the self-exclusion list may not register again.

4 Account Security

You are fully responsible for keeping your account username and password secure. Do not share your login details with any third party.

4.1 Security Precautions

• Use a strong password and change it regularly.
• If you notice any unauthorized activity on your account, notify our support team immediately.
• Sign out of your account after logging in from a public or shared device.
• You are responsible for all activity that takes place through your account.

4.2 Suspicious Activity

If bh998 detects any unusual or suspicious activity on an account, we reserve the right to temporarily suspend the account pending further verification.

5 Deposits and Withdrawals

The following terms apply to deposits and withdrawals on bh998. All transactions are processed through secure SSL encryption.

5.1 Deposit Terms

• Minimum deposit amount: ৳200 (for all methods).
• Accepted methods: bKash, Nagad, Rocket, Upay.
• Deposits must be made from a payment method registered in your own name.
• Deposits through a third party are strictly prohibited.

5.2 Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 5–30 minutes.
• Withdrawals must be made using the same method used for the deposit.
• Withdrawals may be restricted until bonus wagering requirements are met.
• Identity verification is mandatory for the first withdrawal.

5.3 Transaction Review

bh998 reserves the right to hold any unusual or suspicious financial transaction for review. In compliance with anti-money laundering regulations, information may be reported to the relevant authorities where required.

6 Bonuses and Promotional Offers

bh998 offers bonuses and promotional offers to members from time to time. Each offer has its own terms and conditions, which are stated in the announcement for that offer.

6.1 Welcome Bonus

New members can receive a 100% bonus on their first deposit of up to ৳8,000. The wagering requirement for this bonus is 20 times (20x).

6.2 Bonus Usage Rules

• Bonuses may only be used for gaming purposes.
• Bonus funds may not be withdrawn before the wagering requirements are met.
• Any attempt to claim bonuses from multiple accounts will result in all associated accounts being cancelled.
• bh998 reserves the right to withdraw or modify any bonus at any time.

6.3 VIP Program

Our VIP program has three tiers — Bronze, Silver, and Gold. The weekly cashback benefit varies by tier: Bronze members receive up to 0.3%, Silver members receive up to 0.7%, and Gold members receive up to 1.0% weekly cashback. You can move up to a higher tier through regular and active play.

7 Betting and Gaming Rules

All betting and gaming activity on bh998 will be conducted in accordance with the rules set out below.

7.1 General Betting Rules

• A bet that has been confirmed cannot be cancelled or changed.
• New bets on an event are not accepted after the result has been determined.
• We reserve the right to cancel any bet placed at odds that were incorrectly displayed due to a technical error.

7.2 Validity of Game Results

All games on bh998 are technically verified and operated to ensure fair play. The outcome of all games is determined impartially through RNG (Random Number Generator) technology. bh998 reserves the right to review the results of any game affected by a technical problem in the system.

8 Prohibited Activities

The following activities are strictly prohibited and may result in account cancellation as well as legal action:

• Creating multiple accounts to claim bonuses or benefits.
• Using any software, bot, or automated method to play games.
• Intentionally exploiting technical errors or bugs.
• Attempting to influence results by colluding with other members.
• Using the platform for money laundering or concealing the source of illegal funds.
• Attempting to breach the platform's security systems.
• Operating an account under a false identity or in someone else's name.

9 Responsible Gaming

bh998 is committed to responsible gaming. We want our members to use our platform for entertainment purposes and in a safe manner.

9.1 Self-Control Tools

• Deposit Limits: Set a maximum limit on your daily, weekly, or monthly deposits.
• Time Out: Temporarily suspend your account for a set period of time.
• Permanent Closure: You may request to permanently close your account at any time.

To learn more about responsible gaming, visit our Responsible Gaming page.

10 Intellectual Property

All content on the bh998 platform — logos, designs, software, text, graphics, audio, and video elements — are the intellectual property of bh998.

10.1 Usage Restrictions

• No content may be reproduced, modified, or distributed for any purpose other than personal, non-commercial use.
• Using the bh998 logo or trademarks without written permission is prohibited.
• Scraping or automatically downloading any part of the platform is prohibited.

11 Limitation of Liability

bh998 accepts no liability in the following cases:

• Loss of a gaming session due to an internet connection failure.
• Any loss caused by a problem with the user's own device.
• Account information being compromised due to the user's own negligence.
• Delays or issues caused by third-party payment processors.

bh998 always strives to maintain the quality of its service, but apologizes for any temporary disruptions caused by technical reasons.

12 Account Closure

bh998 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these terms and conditions.
• If fraud or fraudulent activity is detected.
• If it is proven that an account was created with false information.
• By order of a court or regulatory authority.

12.1 Voluntary Closure

You can submit a request to close your account at any time via 24/7 live chat or email. Any remaining balance before the closure request may be withdrawn subject to wagering requirements being met.

13 Changes and Amendments

bh998 reserves the right to change or amend these terms and conditions at any time. Members will be notified of significant changes via a notification in their account or by email.

If you continue to use the platform after any changes, you will be considered to have accepted the amended terms and conditions. Therefore, you should visit this page regularly.

14 Contact

If you have any questions or complaints regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Support is available 24/7 in Bengali.

Our support team is always dedicated to serving you and ready to resolve any issue quickly.